Our policy is simple, if there is something about your purchase you don't like, we'll make it right. If we can't make you happy you can return your product within 45 days. Items in 100% new condition will be entitled to 100% refund excluding shipping and handling. Installed/used/damaged (including damage in transit) parts will be entitled to a refund prorated from new retail value depending on condition. In no instance will Iron Rock Off Road be responsible for installation/labor on any satisfaction guarantee or warranty claim. Custom parts are non-returnable, non-refundable. A copy of your invoice is required for all warranty or satisfaction guarantee claims.
All products manufactured by Iron Rock Off Road, Inc. are guaranteed to be free of defects in materials and workmanship for as long as you own the product. If your product ever fails due to a defect in materials or workmanship we will replace it free of charge, excluding shipping and handling. This warranty does not apply to corrosion, finish, or normal wear. This warranty is non-transferable. Misuse, modification in any way, or any use other than the product’s designed purpose will void the warranty. Iron Rock Off Road control arms come with a lifetime unbendable guarantee. If you bend or break a control arm on or off road, we will replace it. Products not manufactured by Iron Rock Off Road, Inc. will be subject to the product manufacturer's warranty. Claims must be made to that manufacturer. Custom parts are non-returnable, non-refundable.
Iron Rock Off Road shall not be liable for any incidental or consequential damages including without limitation, indirect or special damages as a result of product defects. This Limited Warranty does not cover miscellaneous expenses including labor costs for removal and installation of a defective part, materials, lost time or wages, rental vehicle, towing, lift, dock or storage fees. A copy of your invoice is required for all warranty or satisfaction guarantee claims.